FloorFound expands nationwide | Home Accents Today


AUSTIN, Texas – FloorFound, a website that offers recommerce for oversized items, has expanded its infrastructure with the launch of a nationwide oversized product network.

“Reverse logistics for oversized items has been nearly impossible and very unprofitable for most retailers,” said Chris Richter, founder and CEO of FloorFound. “Through the FloorFound network, retailers who sell large items can outsource returns and implement a modern business model that recoups far more revenue.”

The newly expanded network includes:

  • Nationwide Processing Centers: FloorFound operates five centers that each have 500,000 square feet of reprocessing space which will consolidate returns, receive returned items directly from consumers, and accept bulk transfers from warehouses or other collection points. Centers are located across the U.S. in order to minimize transport costs, reduce carbon footprint and speed delivery, according to the company.
  • Recommerce Teams: The company’s team members are trained in each retail vertical, including furniture and appliances, to ensure all items meet standards for quality and delivery experience.
  • Fulfillment: Returned and open-box items are repackaged to ship out nationwide, whether still in the original box or fully assembled.
  • Transportation Network: The company’s nationwide transportation network includes carriers like HubGroup and Fragile Pack, as well as Metropolitan Warehouse and Delivery, which all specialize in the delivery of oversized items. Additionally, via an integration with project44, a supply chain visibility platform, brands can see the status of their returns in both the FloorFound platform and the project44 platform.

In the home furnishings category, FloorFound currently works with Joybird, Floyd Home, Burrow, Inside Weather, Living Spaces, Mitchell Gold + Bob Williams, Sabai, Modsy and Outer.

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Anne has developed an expertise in rugs, fabrics, technology and e-commerce retail and brings that knowledge to her role as assistant managing editor for Home Accents Today and as a contributing writer for Furniture Today. Please reach out to awear@furnituretoday with any story ideas.


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